There are also several complaints on here about the time, and I will say on average a trim for someone with long, straight hair, with no frills or anything, will take anywhere from 90 minutes to 4 hours. I would be fine with this if the cut was actually only $12, and if the service was good. I usually feel like I'm inconveniencing these students by asking them to do their jobs.
I have been going there consistently for over a year. I love the service and I love the students. They work hard to get my requests right, and I appreciate that. I realize there are students, and I give them helpful input, as I know my hair better than they do. I have not had any problems with my services there and I really like the environment..
I have been going here a couple years for trims and have slowly gotten more and more annoyed with this business. Yes you can get a fairly cheap haircut here, but it is NOT $12. Last time my stylist took me up to the counter and then stood by me while I was checking out, it was awkward and I couldn't figure out why he was still standing there until I realized he was eyeing my cash. I gave him what was on me and suddenly he trotted off without a 'thank you.' I was always told you are not expected to tip as they are students but if you discreetly hand one cash they will not decline it. There have been multiple times I have went and could tell my stylist WAS expecting a tip, regardless of the quality of their service.
I. Love. This. Place! As the mother of two teens (girl and boy), it is a lifesaver. For special events, you can't beat their up-do's. Never have had a bad experience, whereas I have at other places costing 2 - 3x as much.
I have gone two times and loved both times. The first I just had my hair dyed and styled but it looked great. Then I came with my hair all different colors but they got it to be a natural brown, cut, and styled it. Everything was great and I loved it.
The stylist I had was pretty rude and did a really bad job. I know it's a school and they're learning but common decency and professional standards should be forefront everytime they are on the floor. Thank goodness for the instructor who fixed what she could.
Paul Mitchell The School Lexington is a US Hair Care Studio based in Lexington, Kentucky. Paul Mitchell The School Lexington is located at 3644 Boston Rd, Lexington, KY 40514, USA.
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