Used drop off, storage and relocation service and it was seamless. We had a gap between our move and Pods stored our pods and delivered as scheduled. They were even willing to work with us on a last minute change which ended up saving me a lot of money.
Very nice and fast
A pod was left in my driveway one morning last week. I didn't order the pod. I open my garage to find it blocking my car from pulling out. I called the number on the side of the pod, was passed around and put on hold 4 or 5 times. Some of the rudiest customer service service I have ever had. They kept insisting I ordered the pod. After 45 minutes or so they finally said the contractor gave them wrong address. Almost 2 hours later after me telling them I am going to call police and have it towed away and me missing a very important business meeting it was dragged across the street. They told the contractor that ordered it they had punched the address in wrong. Very unprofessional and rude.
I recently used Lexington pods to move from Lexington to Versailles. After taking steps to properly pack and secure my contents, I opened my POD after the final delivery to what looked like a burglary scene. Boxes everywhere, broken glass. There was clear negligence on the part of the driver moving my contents. On December 8th, the day after the damage was discovered, I emailed Ken, the GM with the photos and asked for resolve. Two weeks later, still no response. I would not recommend working with Lexington PODs--that is, unless you want your belongings damaged and trashed.
I had a very good outcome in my dealings with Pod. I was replacing carpeting, cleaning, etc. and I had Pods park the unit in my driveway where I could load up my stuff and when I was through with it, I swept it out and Pods came and took it away. Worked great!!
Pods Moving Storage is a US Moving Company based in Lexington, Kentucky. Pods Moving Storage is located at 551 Horton Ct, Lexington, KY 40511, USA.
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