unprofessional and rude, trump up charges. highly recommend that you take your business somewhere else, these folks aren't good people.
Customer service is very rude! They are always very snappy with any response they give to the customer. They had the nerve to charge me $1 for 2 pieces of the tape to go on my package the size of my hand. Hell, I bet they make $200 on one roll of tape by charging that amount! FedEx customer from now on!
had a package delivered to their store and they charged me a fee after i already paid shipping for the package to begin with. that wasn't the worst part, the part that ticked me off is they didn't ID me or make me sign for it, literally anyone could have walked in there and grabbed it and it is an almost $2000 package!! ridiculous, stay away
My fiance and I cannot thank Jigar enough for helping us make our wedding invitations here! We were so stressed after receiving the wrong invitations from another source, and he had ours printed and together in less than an hour. We could not be happier and will return to this location for future projects!
We walked in to print off a few copies......the employee was most pleasant and patiently explained the process. Really I think we only spent $2.20, but we felt like an important client. What more can you ask for in a day and age friendly polite service is rare. Thank you.
The Ups Store is a US Finance company based in Lexington, Kentucky. The Ups Store is located at 2901 Richmond Rd Ste 140, Lexington, KY 40509, USA.
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