Great service and an absolutely BEAUTIFUL arrangement! I called at 4:30 and was able to have flowers delivered to St. Joe East by 6:30 - very accommodating!!! I was even sent a beautiful photo of my finished arrangement. This place exceeded all my expectations, just when I thought I was too late for a delivery!!! This business aims to please and they did just that! I highly recommend Bella Blooms for all your floral needs!
The first purchase was pretty good. So we called in recently and put in an order for a second purchase of three bouquets. When we went to pick up, we found much more costly than glocery store flowers (about 2x the price), we paid $60 for three small bouquets and the quality is worse comparing to bouquets I found at Walmart and Fresh Market. The bouquets I picked up are not fresh at all. We were extremely disappointed but paid for the order anyway since we ordered them. Customer service is mediocre, I was in a hurry for a graduation but had to wait on another customer for 15 min bc there was only one florist working.
We needed floral centerpieces for our wedding and Bella Blooms did an excellent job. They were delivered in plenty of time the morning of our wedding, and looked amazing. Susan was easy to work with and we couldn't have been happier with the flowers. Every rose was absolutely perfect. Thanks for doing such a good job for our special day!
Reply for owner: Thanks for the response, Susan. I ordered the flowers to be picked up Saturday afternoon, but unfortunately I wasn't able to stop by until Sunday morning, I called you to let you know. Shouldn't made that big of a difference overnight. A partial refund would be reasonable, but since you require me to go back to the store for a refund to my credit card then it's not necessary.
Have always been pleased with my purchases. Very friendly and helpful.
Beyond my expectations. Bella Blooms was recommended to me by the staff of Clark Legacy Center. My husband was a hospice patient and for funeral preplanning, I went in to preorder flowers for his funeral. Susan quickly understood what I desired for funeral flowers and helped me to see my vision. Then, after reading my husband's obituary, she tweaked the arrangements to better suit his personality, The arrangements were absolutely stunning.
Bella Blooms Florist is a US Florist based in Lexington, Kentucky. Bella Blooms Florist is located at 3101 Clays Mill Rd #105, Lexington, KY 40503, USA.
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