I do have to say that when I first started contacting safeway, everyone was really polite and knowledgeable. But then came closer to our move. When I called to confirm a woman told me we were all set and locked in. I later received an email saying that they were overbooked and we needed to look for a new moving company. It does not seem like this company communicates internally very well at all. Now I am scrambling to find a new moving company at virtually the last minute. I am sorry but I will not use safeway in the future and I will not be recommending their service to anyone.
Safeway has moved us twice and did an awesome job both times. They are professional, courteous, and most importantly, pay excellent care to your furniture. Definitely call Phil and his team for your next move!
I found the packers and loaders to be very pleasant and competent at their jobs. They did an excellent job protecting my furniture and not 1 item was broke in the process. One packer missed a few items that I ended up packing, and you need to double check all the closets and such as a couple boxes almost got left behind as the loader had thought that room was totally done when it wasn't. FYI's for customers when packing and loading are on 2 different days are: that anything not in a box when the packers leave will need to be put in a box by you (the last minute items like coffee pot). Also, before the loaders take the book shelves, you should take the "pins" that hold the shelves up out and put them in the load last box so you can find them when you move and they don't get lost in the moving process. The loaders do not do this for you. Look closely at the items they will not pack, any batteries, light bulbs, liquids...Some you can pack and they will haul, other items you need to haul yourself or get rid of. Overall I think they did a great job and I would hire them again!
Safeway Moving & Storage did my office move a couple of weeks ago and were fantastic! The guys were very polite and paid great attention to detail. They even finished in less time than originally estimated. I highly recommend them for your future move! I would definitely use them again!
Nightmare delivery - poor planning and logistics. Just glad my stuff finally arrived and I don't have to deal with them anymore.
Safeway Moving Storage is a US Moving Company based in Lexington, Kentucky. Safeway Moving Storage is located at 772 Winchester Rd #1105, Lexington, KY 40505, USA.
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