Horrible, stole my book and trying to blame it on UPS! Mailed in 4 books and the most expensive one in the box they are now saying after a month and a half oh it wasn't in the box. Maybe it fell out and UPS taped the box back up. Lies! They refund me for the cheap books and the expensive book fell out give me a break. I have an email from a live chat admitting they checked my book in and on my account it says the deposit was sent so they are liars! Then they blocked my email account after sending me the reply about ups. They are theives and I am going to post a YouTube video with my proof as soon as I file my claim in small claims court. It's the principal of the thing. Don't rob people. One of your employee's stole my book just admit it! Oh I am going to make sure I let everyone know what type of company you are. Horrible customer service and liars!
Wow! On December 13, I received this email after I wrote to them. "I have submitted a buyback form for this issue these forms are worked in the order they are received."
They received my books on October 13 and sent me this email. "our buyback order #7573488 has been delivered to our warehouse and is currently being checked in. Please allow 3-5 weeks for your payment of $148.48 to be sent to you via direct deposit."
Five weeks from October 13 is November 17.
A Book Co Llc is a US Book Store based in Lexington, Kentucky. A Book Co Llc is located at 2377 Palumbo Dr, Lexington, KY 40509, USA.
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