purchased clothing for work at Dillards this week. staff was competent, but not effusive on the most recent visit. However, any given visit can result in a different experience, from a three star to a five star experience
First, I don't enjoy shopping. It stresses me out to take clothes to the dressing room and try on. I arrived in the formal dress department and was instantly greeted by Heather. She asked me what she could help me find. I said "I need a personal shopper, my BFF is not with me". She told me she could help. I was searching for a MOB dress and I told her what color I was looking for and size. She instantly started pulling dresses and sent me to the dreaded dressing room. She checked on me for sizes and more. I found THE perfect dress in less than 20 minutes! She saved this "non-shopper" so much stress!!! I also went to jewelry and was greeted, right away. I'm so sorry I didn't get her name, but I showed her the dress and she matched earrings, perfectly. I have to say this was THE BEST shopping experience I've ever had! Thank you Heather and the nice lady in jewelry! I will be back!
Very disrespectful, EXTREMELY RUDE and wasn't very nice and made fun of my family's accent
Always love shopping here, been coming here for years and I always have a great experience!
Rude customer service in the big and tall section. Returning something is a nightmare
Dillard S is a US Department Store based in Lexington, Kentucky. Dillard S is located at 3625 Nicholasville Rd, Lexington, KY 40503, USA.
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