Everyone was very helpful
Hard to believe the once mighty Sears is now just a hole in the wall. It is located inside a former Dollar General store. Sears used to be the "anchor store" of most shopping centers. Now this one sits literally in the shadows of the Walmart Neighborhood Market next door.
Top notch organization with wonderful people. Pam is the best...excellent service and honest.
I won't be shopping there again.
Needless to say, they just lost a $900.00 sale.
Pay for a 3 year warranty can't even get a tech come look to make sure my appliance is okay. After I was told they would. Then get multiple calls saying they have to reschedule my appointment and being very rude. Great service you have at the Tatescreek Sears.
My daughter and I needed a washer and dryer and decided to go to Sears to purchase them. We were told by a new sales associate that if you purchase the warranty, you would save 10% on it.
I called and spoke to Pam (manager), and she explained it to me more than once. I told her that I understood what the policy is, but that her associate's didn't.
My daughter returns today to purchase the items, only to be told that there is no discount.
Sears Hometown Store is a US Hardware Store based in Lexington, Kentucky. Sears Hometown Store is located at 4228 Saron Dr, Lexington, KY 40515, USA.
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