Bought a washer and dryer. The store was fine, their delivery company is the worst. I'm still trying to get our appliances delivered. After waiting about a week and a half, our delivery day came and the time frame was 3-7:30pm. The delivery guy called at 9:45pm and asked if it was too late to head over. He said he couldn't deliver it the next day either. We called the delivery company and was told they would put us in first thing in the morning on the 3rd day, but no. We got a confirmation call that said it would be for 3-7:30pm again, not first thing in the morning. We will see if they show up before 10pm tomorrow or not. So, we still don't have our washer and dryer and have been jerked around for 3 days now. Home Depot apparently has no pull with the third party delivery company and couldn't do anything to help us get our appliances sooner. It's ridiculous. We should have gone to Lowes because they have "in house", next day delivery. If I don't get our washer and dryer tomorrow, I am cancelling my order, getting a refund, and going to Lowes.
I was very pleased with my shopping experience at Home Depot located in Turf Lincoln Park off Harrodsburg Road in Lexington Kentucky. I went there to buy an air compressor which I had already done research on. When I got there I found many Smiles but in particular four persons or rather employees that were Beyond being what we call so helpful. One was an older gentleman who worked in the tool department and it was obvious that he was very knowledgeable in his area. One was the lady who done the check out for me she was super expedient knowledgeable and kind. The other two boys with strong backs and they helped me load the item. They also help me purchase a larger more efficient in it and I got a discount on it so that I came away only $1 over budget!! Now That's What I Call helpful service.
I will never step foot in Home Depot ever again. Within 2 months the store on Harrodsburg Road managed to screw up everything I tried to purchase. I ordered carpet and they sent the wrong one. Should have learned my lesson but thought I would give them another chance. Ordered a range and a dryer. When we turned on the oven, smoke came rolling out the back. Not a little smoke but enough to make me think it was going to catch fire. They also brought the wrong dryer TWICE. Took them over a week to come back and pick them up. The manager could care less. All I got was "Sorry about that" The guy that answers the phone in appliances was very rude. When I went into the store to pick up a cord for the range there were 4 employees talking together by the paint. I asked them if any of them knew where I could find the cords and they all scattered and said that was not their department and that I needed to talk to Mr. Bill. They told me they would page him for me. They never did so I found him myself. He was very helpful and nice. He is the only reason why I would give them one star. Bought a new range and dryer from Lowes. Wish I would have went there to begin with. I know Home Depot could probably care less if I shop there or not but I work hard for my money and deserve to get what I pay for.
Love this Home Depot. I have a far easier time finding someone to assist me here than either Lowe's in town. And when I do need help, the staff is very knowledgeable. You can tell they have real experience working with the stuff they sell.
Cannot say enough good things about this Home Depot. The staff is experienced and friendly. They always know the answer and are eager to help. You see the same happy faces over the years and the new staff is just as helpful. LOVE this store. They have helped me remodel my entire house basically by myself, repairs included. They installed my carpet and the experience from start to finish was great. Bob in rentals always goes over and above!
The Home Depot is a US Hardware Store based in Lexington, Kentucky. The Home Depot is located at 2021 Harrodsburg Rd, Lexington, KY 40504, USA.
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