Charged 4 times the fee for staff's poor time management and for asking quetions. I had two appointments scheduled back to back one for a dog and one for a cat. The appointments took over 1 1/2 hours. I was patient and did not complain about having to wait and the time it took. I spent less than 10 minutes with the vet for both appointments. I just got an email blaming me for their poor time management and criticiing me for asking the vet questions. AND saying from now on instead of being charged the usual $15 for an appointment, I will be charged $55. The email says "TO ACCOMMODATE YOUR INQUISITIVE MINE FUTURE EXAMINATIONS WILL BE $55,00 AND RECHECK EXAMINATIONS WILL BE $27.50"
What other vet charges almost 4 times price for taking a lot of time to treat a pet and snidely criticizes a pet owner for asking questions. This place obviously doesn't want pet owners asking questions and blames bet owners for the staff's own bad time management. Charging 4 times the regular fee is unethical and so is demanding owners pay extra for asking questions. Even when the vet doesn't know the answers.
Took my mom's cat here yesterday and had a GREAT experience. The lady who came out and handled mom's cat was very knowledgeable and thorough. She took extra time to tell us exactly how to administer the cat's medicine even repeating herself when I looked confused. On top of it all the prices are beyond reasonable. They did two separate things on the cat and also gave us two lots of medicine and the price was less than $50. I will be bringing our dog here for sure!
Very affordable with a nice staff! have taken our cats a couple of other places when we couldn't get them in at Afford-a-vet and the service was identical but for more than double the price. I absolutely recommend them
The vets and staff are usually nice but the main receptionist is rude every single time. Called this past week to make an appointment and she treated me like I was stupid. Very unprofessional. She ruins the entire experience. We brought our business to the other Lexington Afford a vet & loved it. 100% won't be back to this one.
We've been going here for four years for our two Huskies. We've had nothing but wonderful experiences with the vets and office staff. Yearly shots and checkups are reasonably priced, scheduling appointments is easy, and its in a convenient location. I see no reason to look elsewhere for pet care.
Afford A Vet On Richmond Rd is a US Veterinary Care based in Lexington, Kentucky. Afford A Vet On Richmond Rd is located at 3101 Richmond Rd, Lexington, KY 40509, USA.
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