Great services, friendly staff. Highly recommended
Went to visit the store due to a screen crack in my surface pro. Marquess and Trey were WONDERFUL!! They were helpful beyond necessary and taught me so much about my computer. They even helped me back up my things onto OneDrive which saved me so much money. I will never go back to Best Buy or a similar store. Microsoft store in the Fayette Mall is the way to go!!
Fantastic customer service ! Even though I am from Louisville, I recommend this store over the one in Louisville. The Louisville store has rude and unhelpful associates, not at this place.
A little kiosk in the middle of the mall. Nice folks with a limited selection. The good things is that the prices here are the same as their online store.
I was having terrible issues with my email account. I had downloaded a Weather Alert App from the Apple Store, but it turned out to be a horrible "gutlessAmber" who took over my email. The Apple Store removed the app internally, but I still had issues with my email. I had spent two hours on the phone with tech support to no avail, and was told I needed to find a Microsoft store. I went to the Fayette Mall store on 3/3/2017 and Brandon is the fantastic young man who was able to get my email straightened out. Cannot thank Brandon enough for his perseverance, kindness, knowledge and help.
Microsoft Store Fayette Mall is a US Electronics Store based in Lexington, Kentucky. Microsoft Store Fayette Mall is located at Fayette Mall, 3401 Nicholasville Rd, Lexington, KY 40503, USA.
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