Bathroom drains were mostly clogged so shower water backed up in the tub during shower.
Close access to I-75.
No "do not disturb" signs available at the door so next morning housekeeping walked in on us.
Enjoyed our stay. Tyler and Angie were both wonderful and very helpful. The manager there took the time to make us feel appreciated. The restaurant in the hotel had the best burger i think I've ever tasted. I would absolutely stay there again and hopefully next time I'll have a chance to go swimming in that beautiful pool as well.
Free breakfast left a lot to be desired. Only one fresh fruit selection; hash browns looked like dry shredded paper; the apple juice and cranberry juice dispensers only had watery mild juice taste; no yogurt; two cold cereal options.
A bit dated. But wonderful staff, very accommodating. Quiet location, minutes from UK health. Love staying on ground/ courtyard floor, overlooking outdoor pool. Love the outdoors patios and opportunity for fresh air.
Front desk staff was not looking to be helpful when in the morning we came and asked why the indoor pool had a sign on the door saying "Pool Closed" although it was within the posted open hours (also shown on the door). Other staff that we ran into later was very helpful and actually opened it up for our kids.
No clean towels at poolside although there was a posted rack for them.
Two pools (indoor heated and outdoor).
Clean rooms that are somewhat updated. Comfortable beds. Overall a nice place to stay with a good price to go with it. Also in a good area.
I’m an early riser. I wanted to make coffee in my room. There was no coffee pot so I walked down to the lobby for some. Tyler was behind the front desk & I told him my room did not have a coffee pot. He said there is coffee right there because it will would take him some time to find one. The coffee in the lobby was COLD. NOT EVEN HOT ENOUGH TO STIR IN CREAMER. I told Tyler & he did not offer to bring me a pot to my room or make another pot. I did NOT get coffee there. We left @ 615 & breakfast is not served until 7. It is my opinion that Tyler needs to go back to customer service school & coffee should be served HOT!
We did not have the best experience here.
Clarion Hotel Conference Center South is a US Lodging based in Lexington, Kentucky. Clarion Hotel Conference Center South is located at 5532 Athen Boonesboro Road, Lexington, KY 40509, USA.
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