Right, they could possibly have given some excuse to retain full cash payment AND charged full amount on credit card thereby being paid twice which has occurred in past years to some old associates I've been told over the years.
A very clean, open room. A small refrigerator, microwave. We had a king bed, plenty of pillows. The breakfast was of a good quality. Ham, eggs, waffles, cereal, toast, biscuits, muffins, etc. You could not ask for more.
Worst, highly illogical, experience ever! Refused to accept 'Bank-Issued TEMP Card' (with no name of acct. holder which is not unheard of) belonging to an elderly family member. Yet, illogically refused 'Full Cash Payment' if possessed no credit card for a 'supposedly temporary hold of $30.00' charged against it which didn't even cover the full room rate of $89.00 (senior dscnt. & tax incl.).
Friendly staff, very helpful. Cleaning crew very nice, speaking to the people. They have an indoor pool.
We were very please with our stay this week. clean rooms . Staff very helpful. Pool clean and warm. I had stayed there with my teams years ago. Very nice up grades we will book here again in the future. Nice safe location to many stores and restaurants. Great job. Bob
Hotel was clean,staff very nice and helpful, room clean, beds comfortable, shower was hot and had great water pressure,pool a little bit too cold for me but my son didn't mind at all. Breakfast was hot and had ample choices. Would stay here again. Easy on and off I75.
I am always pleased with Comfort Suites. The location was good for the trip I was on, being right off I-75. The room was comfortable and clean, like just about every hotel I've stayed at. The breakfast had a little more selection than average
Appreciate managements reply. I do pray that no other dog-tired and to weary to drive potential guests ever receive such treatment by your staff ever again! Needless to say my elderly Mother and younger sister will always have a distaste for your establishment. (And my sister is the one that has always bragged about your chain to everyone shes ever known! Seriously!)
Comfort Inn Suites is a US Lodging based in Lexington, Kentucky. Comfort Inn Suites is located at 2400 Buena Vista Rd, Lexington, KY 40505, USA.
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