Nice hotel and friendly staff but... in my opinion the pillows were to soft there was no mini fridge or microwave in the room. Not a big deal if you aren't staying long but would have been nice. The price is definitely not worth the room I've stayed in cheaper hotels with more room amenities
The stay was nice. It was easy to check in and the gentleman at the front desk even showed me how to get to my room. The room was beautiful. The shower was nice and it had tv with shows my son would like. The only complaint would be the bed. The sheets were sort of rough and the bed was more firm than I'd like. Besides those two complaints the stay was wonderful.
Good location reasonably close to the Kentucky Horse Park, the hotel itself though is not up to the standard of most Starwood properties though.
This hotel was incredible. The spaces were clean and the staff went above and beyond to assist me. I was stranded in Lexington due to a flight change and they sent a shuttle to collect me from the airport. Their bar is enjoyable and their staff offered to keep the pool open late so that a few guests could continue to enjoy the facilities. I was offered a late check-out since I was flying out at 6pm, and they paid for my taxi to the airport when the shuttle wasn't running. Overall, I was extremely impressed and would gladly stay again.
It looks like they have updated some of the rooms, but they need to work on some more of the basic things.
The ac didn't work when we first got to the room and we had to get maintenance to reset the unit. The second night we stayed there was a bus load of teenagers that checked in and the walls did not do a very good job of attenuating the noise. We were next to the elevator equipment room and listened to it run a lot too. Finally the Internet at our room was very intermittent with a poor signal strength.
One of the best hotels ever. Elegant soap dispensers in the shower. Plenty of towels. Great pillows and bed. Able to make the room quite dark for late mornings. Checkout 12 noon. Nice TV a day channels. Good quality furniture. Had some gnats. Toilet small and tight fit near door. My first floor room had a patio to smoke on. Great parking in the back. Very clean place. Remote control sucked. Only the Channel and volume buttons worked. Complimentary water bottle by the sink. Thoroughly enjoyed staying here for the week
Four Points By Sheraton Lexington is a US Lodging based in Lexington, Kentucky. Four Points By Sheraton Lexington is located at 1938 Stanton Way, Lexington, KY 40511, USA.
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