The staff working front desk are wonderful. They remember a face with a name. That's rare in big cities. They make you feel welcome.
Unfortunately our stay here was appalling. We rented out 15 rooms total during our stay. We were given a room that smelt like smoke and when the issue was addressed they would not allow for another room and the customer was "not right". On top of having to sleep in a room filled with cigarette smoke, we were not able to linger in the lobby. We were not being disrespectful in the slightest, but the man working the front desk rudely came up and yelled at us and told us to get to our rooms like we were children. After the numerous problems as we listed only a few, we would not recommend this hotel for anyone. We would never want anyone to be treated the way we were. There are many hotels that are across the street that could be a better option. Thanks for reading, I hope you take our comment into consideration and good luck!
In reading some of these other reviews, I'm reminded of why I hate dealing with the public. Some people just look for things to complain about. I thought this was a lovely hotel! Pretty landscaping outside, large clean rooms that have been recently updated. The beds were super comfortable and the A/C works great. My favorite part was the shower! It's right off of I-75 and easy to find for travelers passing through who might not know the area. All in all, I was very pleased and couldn't believe we only paid $65/night for such a nice hotel. I would definitely stay here again.
So I actually had a great experience here. I have seen some negative reviews but honestly the place was updated, clean and had a great breakfast in my opinion (A lot of things to put in the toaster IA waffles, bagels etc, hard boiled eggs, yogurt, cereal) Also the hot tub was very relaxing and it was hugeeee. We only paid $10 for the pet fee also and everyone there was super caring and accommodating! I would stay here again if I had to travel through once more! Also the price is right on point!
They are friendly and respectful. My personal belongings have never been gone through or taken.
I travel quite a bit with my line of work going state to state and frequent Lexington Ky often .
Housekeeping staff do a great job of replenishing toiletries and rags and towels.
My husband and I have stayed 50 days this summer at Howard Johnson in Lexington. Its best atribute is its staff. They always are pleasant and helpful. The housekeeping are very hard working. The hotel in all is clean. The linens are spotless. Breakfast is fresh. The smoking rooms are in need of repair. Loose shelves, toilets wobble, doors cracked or won't shut, ceiling flaking off. I recommend but stay in the non smoking rooms.
I have nothing but good things to say about this hotel....The rates comparable with surrounding hotels. Overall the rooms are clean.
I will continue to stay here every visit I make.
Howard Johnson Inn Lexington is a US Lodging based in Lexington, Kentucky. Howard Johnson Inn Lexington is located at 2241 Elkhorn Rd, Lexington, KY 40505, USA.
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