Nick in Cadillac service is very knowledgeable and up front about Cadillacs in general, excellent!!!
We were sold a faulty car needing thousands of dollars in repair 3 days after we purchased the vehicle. Quantrell claims no liability or responsibility in the matter. We purchased a used vehicle from this dealership on 11/18/17. On 11/21/17, the clutch went out on it. The repairs will be a minimum of $2,000 to fix this car. Quantrell takes the position "it's not our responsibility". They are able to sell shoddy cars to unsuspecting customers, and they feel no sense of responsibility whatsoever to help these customers when it's discovered they are selling faulty cars. I have seen numerous complaints like mine about this dealership since I started posting my story. Do not Trust Them! Take your Business Elsewhere!! Go to CARMAX! In one phone call, they advised all of their cars come with a 5 day money-back guarantee...no questions asked. Also, if anything goes out within 30 days, you simply return it and they will fix it. THIS IS WHY the future of the car sales industry IS GOING AWAY from the Dealership!! Stay Away! They are not reputable and will not stand behind what they sell you!
I was happy with my overall experience. George Haley my sales rep was very nice and informative. Exceeded my expectations. I would definitely recommend Quantrell to a friend or family member. This is my second car I have bought there.
So friendly. Tim was amazing! My wife and I were so thankful to purchase our Subaru from them. They weren't pushy at all and spent a lot of time working with us to figure out which car would be the right one for us. So thankful to have the opportunity to work with them.
Got me what I needed in record time. Really appreciate your time and efficiency
Quantrell Auto Group is a US Car Dealer based in Lexington, Kentucky. Quantrell Auto Group is located at 1440 E New Circle Rd, Lexington, KY 40509, USA.
Please contact with Quantrell Auto Group using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Quantrell Auto Group opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Lexington